Terms of service

Pre-Orders

Some items may be offered as pre-orders. Pre-order items are not yet in our warehouse and will ship once our production and/or ocean freight shipments arrive. Estimated shipping windows are always listed on the product page and shown again at checkout.

All customers are notified of a product’s pre-order status before completing their purchase. By purchasing a pre-order, you understand that delivery timelines are estimates and may shift due to manufacturing or freight delays. If you have questions about a pre-order, you can reach us anytime at support@letgogames.com.

SMS/Messaging Terms

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected verbally. 

Data Usage: We use your data solely for sending informational SMS. 

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. 

Messages are recurring, and message frequency varies Contact Let Go Games at 801-717-1538 or support@letgogames.com for HELP or to STOP receiving messages. 

Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to (support@letgogames.com) or 801-717-1538. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. 

You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes.Let Go Games will not sell, rent, or share the collected mobile numbers.

  • You will receive account alerts and support messages via SMS.
  • You may receive up to 4 messages per month
  • Message and data rates may apply.

For help, contact us at support@letgogames.com.

Arbitration Agreement & Class Action Waiver

Arbitration

By using this website or purchasing Let That Sh*t Go or any other Let Go Games products or services, you agree that any dispute, claim, or controversy arising out of or relating to:
(a) these Terms of Service,
(b) your use of our website, services, or materials, or
(c) any alleged violation of law

shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association under its applicable rules.

Arbitration replaces your right to bring disputes before a judge or jury in court. The arbitrator will issue a written decision that includes findings of fact and law. The arbitrator does not have authority to commit errors of law, and awards may be reviewed by a court as allowed under the Federal Arbitration Act.

Each party is responsible for its own attorneys’ fees, expert fees, and any other arbitration costs unless otherwise required by law.

Arbitration Procedures

A single arbitrator will hear the matter. Arbitration will take place in Riverton, Utah, but the parties may choose to appear in person, by phone, or via document submission. The arbitration is governed by the Federal Arbitration Act and the internal laws of the State of Utah, without regard to conflict-of-law rules.

If the arbitrator determines that the FAA does not apply, then New York law will govern the arbitration agreement. All questions about enforceability, validity, scope, and applicability of the arbitration agreement are for the arbitrator to decide.

Opt-Out Option

You may opt out of binding arbitration if you mail a written opt-out notice within 30 days of your first purchase of any Let Go Games product. The notice must include:

  1. Your full name

  2. Your mailing address

  3. A clear statement that you elect to opt out of arbitration

Send written notice to:
1362 W Cancun Way, Riverton, UT 84065

Opting out will not affect your ability to continue using our products or services. Notices received after the 30-day window will not be valid.

Class Action Waiver

You agree that disputes will be resolved on an individual basis only. Neither party may bring claims as a plaintiff or class member in any class, collective, or representative action.

The arbitrator may not consolidate claims or preside over any form of class action or representative proceeding. Any challenge to the enforceability of this class-action waiver must be heard by a court, not an arbitrator.